LOOKING FOR A NEW CAREER OPPORTUNITY IN THE FITNESS INDUSTRY?

POSITION SUMMARY:

Carolina Fitness Equipment is expanding its Service Department. The Service Technician plays a crucial role in our organization by ensuring the efficient operation and maintenance of fitness equipment. Responsibilities include diagnosing and repairing technical issues, performing preventive maintenance, and delivering exceptional customer service during on-site visits. The ideal candidate will possess strong technical skills, a commitment to safety, and the ability to work independently to resolve complex problems. This position offers opportunities for professional growth and advancement within a dynamic team environment.

ABOUT CAROLINA FITNESS EQUIPMENT:

Our company operates across several eastern states and continues to expand. Our mission is to bring our clients' dream gyms to reality. We serve clients of all scales, from full-scale commercial gyms to residential setups. Our core values form the foundation of our business and steer our hiring practices: we prioritize alignment, discipline, results, inspiration, accountability, and transparency.

PERFORMANCE OBJECTIVES:

• Perform scheduled maintenance and repairs on a wide variety of fitness equipment
• Diagnose and troubleshoot technical issues, including electrical and mechanical faults
• Follow all safety protocols and maintain a safe work environment
• Provide excellent customer service during on-site visits and through effective communication
• Document service and installation actions by completing forms, reports, logs, and records
• Collaborate with the service team to resolve complex technical issues

CAPABILITIES/KEY COMPETENCIES:

• Proven experience as a Service Technician or similar role is desired, but not required
• Strong troubleshooting skills and ability to analyze technical problems.
• Excellent customer service skills and professional demeanor
• Ability to work independently and manage time effectively
• Valid driver’s license and willingness to travel to customer sites as needed
• Must be proficient in using hand tools and a multimeter
• Prior experience in the Fitness Industry is beneficial but not essential
• Ability to work Monday - Friday
• Occasional Saturday availability may be necessary

PHYSICAL REQUIREMENTS:

• Capability to lift and move heavy items, stand for extended periods, and perform physical tasks associated with delivery and installation duties
• Must be able to work flexible hours, long days are expected as needed
• Must be able to stand for extended periods
• Must be able to lift and move heavy items at least 100 lbs (carts and dollies available when needed)
• Must have or be able to obtain basic tools for the position

BENEFITS:

• 401k
• Employee Discount
• Health Insurance (Health, Vision and Dental)
• Paid Time Off
• Our company covers the costs for certifying our employees as dedicated service technicians for numerous major manufacturers

BENEFIT CONDITIONS:

• Waiting period may apply
• Only full-time employees eligible

COMMITMENT TO DIVERSITY:

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Carolina Fitness Equipment recognizes that a diverse staff, reflective of our community, is an integral and welcomed part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to resumes@carolinafitnessequipment.com .